As you begin rolling out weavix to your company, or even to a single department, the next step is a group training session with our team. Proper preparation is key to making this session run smoothly and ensuring your users get the most value from day one. This article outlines what to have ready in advance and what to expect during training.
By activating and training users together, this approach creates consistency, reduces extra work for admins, and gives employees the opportunity to learn side-by-side. Key benefits include:
Efficiency for admins – all users are activated and trained at once, avoiding the need to track down individuals.
Clear, consistent training – every user receives the same information on how and why to use weavix as their communication tool.
Shared learning experience – employees can observe and learn from one another as they log in for the first time.
Open Q&A opportunity – users can get their questions answered immediately while becoming familiar with their new Smart Radios.
Best Practices for Group Training
Plan groups strategically
Organize sessions by shift or department. Train critical teams first, such as supervisors or the safety team, so they can support the rest of your users during rollout.
Keep groups manageable
Aim for fewer than 50 participants in each session to ensure the training is effective and interactive.
Minimize communication gaps
Schedule all sessions as close together as possible to avoid lapses in communication between groups.
Prepare devices in advance
Ensure all Walts are fully charged and ready to distribute as users arrive, along with their assigned NFC badge.
Organize onboarding materials
Print user onboarding guides grouped by shift, department, or team (whichever best matches how you’ve scheduled training). Keep each set together and labeled, so they can be quickly distributed during the corresponding session.
Use a display for training
Have a screen available to present training materials, demonstrations, or walkthroughs during the session.
Facilitate a smooth transition
Ask users to bring any previous communication devices (such as legacy radios) to the session to simplify collection and ensure a clean handoff to the weavix system.
Group Training Checklist
Planning Your Training Session
Create a schedule with your dedicated weavix trainer for group trainings, organized by shift, department, or team.
Reserve a room or space large enough to accommodate the group.
Communicate with leaders to ensure users are released for training at the scheduled time.
Preparing for Your Training Session
Print onboarding guides in advance so they’re organized and ready for users as they arrive.
Fully charge all Walts ahead of time and have them set out for easy distribution during the session.
Confirm NFC badge availability to ensure each user receives one at training.
Set up a display screen to present training materials, demos, and walkthroughs.
Pro Tip! Onboarding guides expire after 7 days. Be sure not to print them more than a week in advance, otherwise, you’ll need to reprint to activate your users.
Training Agenda
Your Weavix trainer will guide your team through each step of the session. The agenda will include the following:
Activate Users via Onboarding Guides
Each user will receive their onboarding guide, Walt Smart Radio, and NFC badge.
Users will be guided through activating their profile and assign their badge.
Introduction to weavix and the Walt Smart Radio
Overview of the weavix platform and how it supports communication.
Key features and benefits of the Walt Smart Radio.
Walt Smart Radio Demo and Training Session
Hands-on walkthrough of core functions, including channels, communication features, and best practices.
Opportunity for users to practice using their device.
Open Q&A
The session concludes with a Q&A led by Weavix.
We ask that you encourage your team to take part in the Q&A, motivating users to ask questions and clarify anything from the training.
What Comes Next: Ongoing Success
Once your group training sessions are complete, the focus shifts to reinforcing adoption and measuring success across your teams. The next phase in the process is the Ongoing Success Call.
What Happens in the Ongoing Success Call
This call is designed to make sure your deployment continues to bring value. Together, we will:
Review training and deployment
Reflect on what worked well and note areas that may need more attention.
Gather frontline feedback
Capture the perspectives of your users to understand how the platform is supporting their day-to-day communication.
Check adoption progress
See who is actively using weavix and where additional encouragement may be helpful.
Plan for the future
Discuss upcoming initiatives, challenges, or priorities where weavix can provide additional value.
Meet your Dedicated CSM
You’ll be introduced to your dedicated Customer Success Manager, who will be your ongoing partner moving forward. They’ll serve as your main point of contact, helping guide adoption, support your goals, and ensure you continue to see value from Weavix long-term.
Why the Key Feedback Matters
The insights you gather from your users shape how we support your team moving forward. Their feedback helps us:
Highlight Successes
Gather what’s working well in day-to-day communication from your team’s perspective.
Identify Gaps
Pinpoint areas where additional training or clarification may be needed.
Track Adoption
Measure usage trends across departments or shifts to see where engagement is strongest.
Focus on What Matters
Prioritize the features or workflows that bring the most value to your operation.
This information ensures your upcoming Ongoing Success Call is focused, actionable, and tailored to your goals.
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