If a hard shutdown or Reboot is required, follow these simple steps:
- Press and hold both the Volume Down and Circle buttons simultaneously.
- Continue holding for up to 15 seconds until the device fully powers off.
- A successful hard shut down is indicated by:
- The screen going completely black
- The LED indicator flashing green once
Pro Tip 💡
If you see the "Shutting down..." screen appear during this process, keep holding both buttons until the screen goes completely black and the green LED flashes—this confirms the hard shut down was successful.