Does your company require company related communication to be deleted after a certain period of time? weavix allows admins to set a Data Retention Policy on all of your company's data within weavix so that it will be deleted after it is no longer needed.
What is a Data Retention Policy?
A Data Retention Policy in the weavix system allows you to configure how long your company's data is kept in your account. If no Data Retention Policy is set, data for your account will be kept indefinitely.
What data is impacted by the Data Retention Policy?
The Data Retention Policy for your account is made up of Rules for all the different types of data on your account. Currently there are four types of data you can set rules for:
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Admin Defined Channel Messages
- This will delete any messages sent on an Admin Defined Channel that belongs to your account
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User Defined Channel Messages
- This will delete any messages that your users send and receive on individual or group channels that the users have created themselves.
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Alert History
- This will delete any history of Mass Alerts that were sent to your users, including what the alert was, who it was sent to, and who acknowledged the alert.
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Event History
- This will delete any location data associated with users on your account. This includes Backtrack data from Live Look, geofence enter and exit events, and individual users' Activity Logs. Event history also includes Form responses and Workflow triggers as well.
How do I configure a Data Retention Policy?
To set a Data Retention Policy for your account, start by clicking on Compliance in the Navigation menu on the left side of the page and then switching to the Data Retention tab.
To build your policy, you will add Rules for each data type you want to set a policy for. When adding a rule, you will select a Data Type and then set the time when you want that data to be deleted. This period can be whatever you want it to be such as 60 days, 6 months, or 2 years.
Note: If you do not set a rule for a type of data, that data will remain on your weavix account indefinitely, or until you set a policy for it.
Once you have all of your Rules configured, click the Save button in the bottom right corner. You will see a prompt that will show you the changes that have been made to your policy and you are required to type CONFIRM as an extra step to prevent accidental setting of a policy.
Now your Data Retention Policy has been set! Your Data Retention Policy will run daily at midnight. This means that at midnight the day after you create this policy, if your account has any data that is older than your policy, it will be removed.
Who can set a Data Retention Policy?
Account level users who have the Compliance edit permission will be able to edit the Data Retention Policy for the account.