Mass Alerts

• Mass Alerts allow management to instantly send Mass Alerts to the entire workforce to keep your crews safe and informed. All Alerts can be classified depending on severity: Informational, Warning and Danger.  Note:  You must add Alert Types first before sending any Mass Alerts.  
• Informational: General, non-emergency but necessary information
  • walt: Dings and reads alert in a soft voice
  • Mobile App: Sends a push notification 
    • Example: "The Road to Gate B is Closed."
• Warning: Impending dangers
  • walt: Sounds alarm and reads alert in elevated voice
  • Mobile App: Rings like an incoming phone call and plays alert message in elevated voice
    • Alert volume is based off ringer volume
      • Example: "There's lightening in the area, be aware."
• Danger: Immediate dangers
  • walt: Sounds alarm and reads alert in panicked voice
  • Mobile App: Rings like an incoming phone call and plays alert message in panicked voice
    • Alert volume is based off ringer volume
      • Example: "Fire in the facility, evacuate now."

To add/send a Mass Alert

• Click on Mass Alerts and Click + New Alert

• Next, select the Alert Type you wish to send from the dropdown

Next, add the Recipients of the Mass Alert.  Choose from:

• People currently in the facility
• Companies
• Crafts
• Geofences

• Type the Message you wish to send in the Mass Alert
• You can also add a PIN if desired.  Pins are used when the Alert pertains to a specific location within the Site, such as a Fire
• Once the Message has been typed, click Send Alert

• Once you've sent out a Mass Alert, a banner will pop up informing you how many people the Alert was sent to
• You can click "Show People" for a complete list of who the Alert went to

• Click on the Alert you just sent on the left-hand side of the screen
• To view who the Alert was Sent to, click on Sent
• To view who Received the Alert, click on Received 
• To view who Acknowledged the Alert, click on Acknowledged

• Past alerts can be filtered by Alert Types and/or Severity